MASTER TERMS & CONDITIONS OF SERVICE

    • Standard Project Scope: Work booked on a Per Project Basis consists strictly of:

    1. One (1) In-Person Studio Session.

    2. Additional Production Work completed by the studio (alone or online).

    3. One (1) Round of Revisions following the offline production work.

    Note: Any further studio sessions, extra revision rounds, or extended production time beyond this scope will require a new booking or an agreed add-on fee.


    • Day Rate Structure: Where explicitly agreed in writing, bookings may operate under a Day Rate Structure. Work completed under a day rate sits as-is at the conclusion of reserved time and is not subject to post-session labor without additional bookings.

    • Calendar Exclusivity: Lewis John Music Ltd operates on a strict calendar-hold basis. Fees are paid for reserved studio time, expertise, and facility access, not guaranteed creative end-products or subjective timelines.

    • Booking Confirmation: Bookings are confirmed only upon receipt of the upfront deposit or initial invoice payment.

    • Project Bookings: For work booked on a Per Project Basis, a 50% non-refundable deposit is due upfront to hold calendar time and cover administrative setup. The remaining 50% balance is due prior to or upon delivery of final assets.

    • Day Rate Bookings: For bookings operating under a Day Rate Structure, a 50% non-refundable deposit is due upfront to reserve studio time. The remaining 50% balance must be paid within 7 days of the completed session.

    • Non-Payment & Session Security: If the required deposit is not cleared prior to the session, the studio reserves the right to cancel or reschedule the booking. Non-payment of final balances will result in withholding deliverables, project holds, or recovery action.

    • Bulk & Retainer Bookings: Bulk block bookings and ongoing retainer arrangements are fully subject to these standard deposit and payment rules.

  • Cancellation requests must be submitted in writing via email.

    Notice Period Provided

    Client Refund / Financial Liability

     

    14+ Days Notice

    Initial 50% deposit retained; any additional advance payments above 50% refunded.

    48 Hours to 13 Days Notice

    50% of the total session fee retained or charged.

    Less than 48 Hours Notice

    100% of the total session fee retained or charged; zero refund.

    Cancellation by Studio

    100% refund for the affected session(s) or a full reschedule.

    • Rebooking Revenue Clause: If an extraordinary block-booking refund is agreed outside standard terms, payouts will be processed in installments as replacement clients rebook and clear funds for those reserved calendar slots.

    • Production Credits: All recorded works, mixes, masters, and creative contributions MUST be credited on all public releases, metadata, and physical media accordingly through the releasing label.

    • Publishing & Mechanical Rights: Where Lewis John Music Ltd / Lewis John contributes original songwriting, melodic/harmonic composition, or substantial structural arrangement (including writing musical parts within additional production), publishing and mechanical rights (PRS/PPL) shall be split equally for those specific works.

    • Primary Deliverable: Standard project deliverables are provided as Frozen Ableton Project Folders (with third-party plugins, MIDI, and virtual instruments frozen in place to ensure instant playback).

    • Stem Bounces (Administrative Fee): Individual raw WAV stem exports are not included in standard project deliverables. If a client requests exported stems, these will be quoted and charged as a separate Administrative & Rendering Fee (£50 per track).

    • Unbilled Technical Support: Studio deliverables are provided as standard frozen sessions. Troubleshooting, fixing missing third-party plugins, re-linking sample paths, or opening projects on personal client hardware outside of booked studio hours constitutes unbilled technical support and will be billed at our standard hourly rate (£50/hr).

    • Data Retention: For inactive or uncontactable clients ("cold clients"), project files are retained on studio servers for 14 days following a formal written notice regarding data deletion. Clients are strictly responsible for downloading and backing up all session files within this 14-day window. Lewis John Music Ltd accepts zero liability for unbacked or lost files once 30 days have elapsed from the official project completion date.

    • These Terms are governed by the laws of England and Wales, subject to the exclusive jurisdiction of the English courts